This is a sample page.
At Aqua Tours, your satisfaction is our priority. Our Refund Returns Policy ensures clarity, fairness, and a smooth process for all customers.
Our Refund Returns Policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a refund under our Refund Returns Policy, items must be unused, in original packaging, and in the same condition you received them.
Some products are non-returnable, including perishable goods, intimate or sanitary items, hazardous materials, and flammable products. Following our Refund Returns Policy ensures clarity and fairness for all customers.
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. Approved refunds will be processed, and credits will be applied to your original payment method within a few business days.
If you wish to cancel a booking or return a product, contact our customer support team promptly.
Partial refunds may apply to items that are damaged, show signs of use, or returned after 30 days.
If the refund is still not received, contact us at {email address}. Our team will assist you promptly in accordance with our Refund and Returns Policy, ensuring your concerns are handled fairly and efficiently.
By following our Refund and Returns Policy, you can be confident that all requests are reviewed and processed according to our established guidelines.
Only regular-priced items are eligible for refunds. Sale or promotional items are non-refundable.
We replace items only if they are defective or damaged. For exchanges of the same item, email us at {email address} and send the item to {physical address}.
If an item was purchased as a gift and shipped directly to you, you will receive a gift credit for the value of the return. Gift certificates will be mailed once the returned item is received.
If the gift was shipped to the giver, refunds will be sent to the original purchaser.
Return items to {physical address}. Customers are responsible for return shipping costs. Shipping costs are non-refundable and may be deducted from your refund.
For higher-value items, consider using a trackable shipping service or purchasing shipping insurance. Aqua Tours cannot guarantee receipt of returned items.
For any questions related to refunds, returns, or our Refund and Returns Policy, contact us at {email address}. Our team is here to assist you promptly and professionally.
